Delivery & Returns
DELIVERY
Each piece is printed to order and shipped from our trusted production partners in the UK, EU, and US.
This approach helps reduce waste while allowing us to offer an evolving collection of work.
Where possible, orders are fulfilled at the location closest to your delivery address to ensure the most efficient delivery.
Shipping rates
UK
- Standard (2–4 working days from dispatch) — £3.99
- Express (1–3 working days from dispatch) — £5.99
- Free standard shipping on orders over £60
EU
- Flat rate (2–11 working days from dispatch) — €5.99
- Free shipping on orders over €70
US
- Standard tracked shipping (5–10 working days from dispatch) — $11.95
- Free shipping on orders over $100
Production & dispatch
All pieces are made to order.
Please allow 1–4 working days for production before dispatch.
- Art prints are typically dispatched within 24–48 hours
- Production times may vary slightly depending on order volume and location
Multiple shipments
If your order includes items fulfilled in different locations, they may arrive separately.
This ensures each piece is produced and delivered in the most efficient way possible.
You will only ever be charged shipping once per order.
Tracking
Where available, tracking details will be sent by email once your order has been dispatched.
Tracking availability depends on the destination and shipping method selected.
RETURNS
Each piece is made to order, created especially for you at the time of purchase.
Because of this, we’re unable to accept returns or exchanges for change of mind.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Email info@printsbyrebekah.com with:
- Your order number
- A clear photo of the issue
We’ll arrange a replacement or refund as quickly as possible.
Cancellations
As each order is made to order, cancellations can only be made within 6 hours of purchase.
After this time, your order will likely already be in production and cannot be changed or cancelled.